Privacy Policy

By registering with us and ordering from us, you consent to us collecting, recording and processing your personal data to process your orders, improve our service to you and to inform you of promotions and special offers. All data is collected lawfully, in accordance with the Data Protection Act 2017.

1. The right to access – You can request access to your confidential information and ask how these data are being used by Explast Ltd once collected. We shall provide you with a detailed copy, free of charge, in electronic format.
2. The right to be forgotten – You have the right to have your personal data deleted or removed even if you are no longer our client.
3. The right to data portability –You have the right to move information/data from one service provider to another. And it must happen in a commonly used and machine-readable format.
4. The right to be informed – This covers any gathering of data by Explast Ltd,and you will be informed before data is gathered. Anyone have the right to opt in for their data to be gathered, and consent must be freely given rather than implied. You will be notified before Explast Ltd collects information.
5. The right to have information corrected – You can request for your data to be updated if the data is outdated, incomplete or inaccurate.
6. The right to restrict processing – You can ask for your data to remain unused for procedures. The files can be collected and will remain untouched.
7. The right to object – This involves all clients who wish to stop the processing of their data for direct marketing. There are no exceptions to this guideline, and any processing must stop as soon as the request is received. Moreover, you will be notified at the very start of any communication.
8. The right to be notified – If there has been a data breach which compromises an individual’s personal data, the individual will be informed within 72 hours of the breach.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To allow us to better service you in responding to your customer service requests.
• To quickly process your transactions.
• To follow up with them after correspondence (email or phone inquiries) 

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

• Help remember and process the items in the shopping cart.
• Understand and save user’s preferences for future visits.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, it won’t affect the user’s experience.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email within 24 hours

We will notify you via phone call within 24 hour

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only those individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.